Changing opening hours

Helmie GroenHealth news, news, Practice news

Healthcare is under great pressure. Our assistant team works hard to help you as best as possible. To ensure that they can complete all their tasks in a day, a number of things will have to change.

From 8 April 2024

Office of the medical assistants :  from 8.00 AM – 11.00 AM and from 14.00PM to 17.00 PM.

Telephone: from 8.00 AM – 11.00 AM and from 14.00PM to 16.30 PM. 

The office and phone lines remain open all day for medical emergencies. In the case of a medical emergency, call 020 662 8636 and immediately dial 1. Or call 112 immediately.

  • • 8 a.m. and 11 a.m.: make appointments and request house calls.
  • • 11:00 AM and 2:00 PM: for medical emergencies only
  • • 2:00 PM and 5:00 PM: lab results and other questions

We urge you not to come to the practice when it is busy on the telephone.

Arrange online

You can arrange a number of matters directly online via the patient portal on the website.

  • • Make online appointments with your GP
  • • Request repeat medication
  • • Request e-consultations, you can also add secured photos.
  • • View lab results in your portal.

If you have any questions, you can send an e-consultation. If you can’t figure it out, we are happy to help you.